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Sunday, June 18, 2017

Event ID 6398 SharePoint User Profile Synchronization


Having seen this myself a number of times (and sick of having to look for the answer), there is an error that occurs in the User Profile Sync - Event ID 6398 - in the Event Viewer it looks like this:


Notice that the error is every minute! This will certainly fill up the logs!

The issue is quite simple - there are many fixes but turns out the problem in simply the Forefront Identity Manager Service is not running (or could be the Sync). Open Administration > Services (or use Run and type in services.msc) and locate the Forefront Identity Services:


Simply start the service(s) (right click and select Start). I am not sure what causes it to stop periodically but in this state, User Profile sync errors will continue frequently,.

Hat tip to this post:
https://social.technet.microsoft.com/wiki/contents/articles/24496.sharepoint-2013-event-6398-the-execute-method-of-job-definition-microsoft-office-server-userprofiles-userprofileimportjob-threw-an-exception.aspx

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