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Monday, May 22, 2017

Office 365/SharePoint Online Content Organizer

I noticed in early May 2017 that the SharePoint Online Content Organizer cannot reliably use "Send to" a different site.

Though the send to locations were correctly created in Admin > Records management and was heavily tested (and seemed to work), oddly the 'location' selection started to 'disappear' when attempting to create Content Rules.

This went from bad to worse when already established rules began failing - returning either 'an error has occurred' or worse, appearing to work but leaving the document(s) in the original Drop Off library.

I reported and demonstrated this multiple times to Microsoft - at this time, there is no fix available.

I will post if the issue is resolved or I get a definitive answer.



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