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Wednesday, June 11, 2014

SharePoint 2013 Site Fails to render on create, you receive 500 Internal Error or you see Event ID 8305

So you create a brand new Web Application then create a Site Collection (template unimportant). Instead of the site rendering, you get a blank page. Or if lucky, you see a 500 Internal Error message.

As usual, this is a security issue with SharePoint and since environments vary quite a bit, it can be a tough one to track down. Generally this is a problem with the Application Pool Identity (the account used for the application pool for the web application). On each of the servers, follow these steps:

  1. Verify the account has local permissions (on the server(s), open Administrative Tools > Local Security Policy then expand Local Policies then click on User Rights Assignment) - this account REQUIRES "Log on as a service" and "Impersonate a client after authentication"
  2. Verify the account is a member of the WSS_WPG group
  3. Verify on the local server(s) that the Application Pool has access to SQL Server