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Friday, May 2, 2014
SP13: Security Token Service is not available
As may be reported by the Health Analyzer or as a message in
the System Event Application Log:
The SharePoint Health Analyzer detected a
condition requiring your attention. The
Security Token Service is not available.
The Security Token Service is not issuing
tokens. The service could be malfunctioning or in a bad state.
should try to restart the Security Token Service on the boxes where it is not
issuing tokens. If problem persists, further troubleshooting may be available
in the KB article. For more information about this rule, see
This indicates that the SharePoint Web Services Root
application pool is stopped. Open Internet
Information Services (IIS) Manager, expand server then click on Application Pools – right click on the SharePoint Web Services Root and select
The Security Token Service hasn’t been
1.Login to a SharePoint server as the Farm Account
2.Open the SharePoint 2013 Management shell using
Run as administrator