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Friday, May 2, 2014

SharePoint 2013 Claims to Windows Token Service not starting after reboot


The Claims to Windows Token Service should be running all all servers in the farm. If on a restart of a server, the service won’t start or is stuck on starting, the issue may be with the Cryptographic Services Service. This is a timing issue in which that service hasn’t started before the claims service has. The solution is to add a dependency to the service definition so that the CS service will start before claims:

1) Open a Command Prompt (or PowerShell) using Run as administrator
2) Type in the command:

sc config c2wts depend=CryptSvc

3) Hit Enter then close the command prompt
4) Open the Services console (Start > Run > services.msc or Start > Administrative Tools > Services)
5) Find the Claims to Windows Token Service in the list then right click on it and select Properties.
6) On the Properties pop-up, click the Dependencies tab and verify that the Cryptographic Services is listed and click OK to close

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